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Home » Return & Refund Policy

Return & Refund Policy

Should the item be damaged during transit, send us an email with attached pictures/videos within 48 hours of receiving your parcel. Proof of the damage in videos/images is required. We will provide the relevant options available to you.
If the product is used or damaged by the customer, Jeanice & Deborah will not be responsible for such damages.
When a refund is approved, it will be processed in 10 days. Any amounts refunded will not include the cost of shipping.



Please contact us at info@jeaniceanddeborah.com if you have any questions or doubts.

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Jeanice & Co
Categories
  • Miracle Energy Oils 守護者香氛
  • Environment Purifier 磁場能量噴霧
  • MagCharms秘法燭
    • MagCharms Set 秘法燭組合裝
    • Loved Series 寵愛燭系列
    • Guardian Series 守護燭系列
    • Abundance Series 豐盛燭系列
 

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